Post Title: Cleaning Supervisor

Site: BH Live Active - Littledown Leisure Centre

Geographical Location: Bournemouth

Salary: £27,250 per annum

Hours: 37 hours per week

Contract Type: Permanent

Closing date for applications: 9 September 2026

The role:

BH Live is recruiting for a Cleaning Supervisor to join our team at BH Live Active – Littledown.

You will supervise a team of cleaners and make sure that our centre is cleaned to a high standard. This is a customer-facing role, and you will need to enjoy working alongside our customers and provide great customer service.

You will work closely with our Customer Operations Managers and ensure you manage rotas so that there is sufficient cover, and the workload is distributed fairly.

This is a hands-on role, and you will be required to clean alongside your team.

We offer:

Onsite parking
Training and development opportunities
BH Live Active - Gym membership
Health cash plan
Employee Assistance programme
Company pension matched up to 6% contributions
Colleague discount on food and drink
Colleague recognition
Birthday / Celebratory day off
Loyalty Rewards

You will:

• Lead our housekeeping team by undertaking cleaning duties alongside them, ensuring that they are kept motivated and achieve set standards and objectives.

• Ensure complaints regarding housekeeping standards are kept to a minimum and will work on resolving any complaints received.

• Establish a good liaison with our facilities teams, to ensure maintenance faults are reported proactively.

• Monitor the daily duties and responsibilities of the housekeeping team, ensuring records are maintained and reporting any issues to the Customer Operations Manager.

To be successful you will need:

Previous housekeeping/cleaner experience within either a Leisure or Hospitality/Hotel environment.
Experience in supervising, directing, and co-ordinating front-line staff.
Be able to motivate a team.
Great attention to detail

Please click here to view the full job description for more details.

About BH Live:

We are one of the UK’s leading leisure and event venue operators – a registered charity and social enterprise.

Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year.

Our organisational and charitable purpose is to generate:

• More participation – through the provision of leisure facilities to encourage active communities, improved health, and wellbeing

• Higher audiences – through the provision of a diverse range of cultural and artistic events that appeal to a wide audience

• Greater economic and social benefit – through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people

We are making a positive difference across the communities we serve.

Our organisation is changing lives – placing us at the heart of the UK’s growing social economy. We host hundreds of events a year; sell more than half a million cultural, and entertainment tickets; clock up millions of leisure centre visits, and welcome thousands of conference and exhibition delegates. As well as promoting community health and wellbeing, this generates millions of pounds in economic benefit for the local economy through business and cultural tourism.

As a social enterprise, we don’t pay dividends to shareholders. Every pound we make is used to run our business and generate a surplus to reinvest and enhance our centres and facilities for public benefit.

We’re BH Live, and we make things happen.

To apply:

All applications are to be made via the BH Live Careers site: careers.bhlive.org.uk.

BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.