Post Title: Membership Advisor

Sites: The Quays Swimming & Diving Complex

Geographical Location: Southampton

Salary: £27,308 per annum

Hours: 40 hours per week

Contract Type: Permanent

The role:

BH Live is recruiting for a Membership Advisor to join our team at BH Live Active – ~The Quays Swimming & Diving Complex.

BH Live operates leisure facilities across this vibrant and lively port city in partnership with Southampton City Council. In line with the council’s ‘We Can Be Active’ strategy, we provide excellent leisure facilities and hundreds of activities for all ages and abilities to inspire and support more communities to be active.

You will be friendly and accountable for the achievement of membership sales across the Leisure Centre and BH Live

To learn more about the centre, please click here.

You will:

· Sell with integrity whilst actively working towards set sales targets.

· Provide tours to customers and potential members and create excitement for our products and BH Live Gym Membership.

· Build a loyal membership base.

· Deal with queries relating to memberships from both customers and colleagues.

· Act as a brand ambassador for BH Live when attending community events and outreach programmes.

· Generate sales leads.

To be successful you will need:

· Great customer service skills.

· Ability to work hours aligned to the centres opening hours, which may include working weekends, bank holidays and evenings.

· Practical sales experience or a keen willingness to learn.

· Drive and be comfortable hitting and achieving targets.

Please click here to view the job description for more details on this role.

We offer:

· Onsite parking

· Training and development opportunities

· BH Live Active - Gym membership

· Health cash plan

· Employee Assistance programme

· Company pension matched up to 6% contributions

· Colleague discount on food and drink

· Colleague recognition

· Birthday / Celebratory day off

· Loyalty Rewards

About BH Live:

We are one of the UK’s leading leisure and event venue operators – a registered charity and social enterprise.

Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year.

Our organisational and charitable purpose is to generate:

• More participation – through the provision of leisure facilities to encourage active communities, improved health, and wellbeing

• Higher audiences – through the provision of a diverse range of cultural and artistic events that appeal to a wide audience

• Greater economic and social benefit – through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people

We are making a positive difference across the communities we serve.

Our organisation is changing lives – placing us at the heart of the UK’s growing social economy. We host hundreds of events a year; sell more than half a million cultural, and entertainment tickets; clock up millions of leisure centre visits, and welcome thousands of conference and exhibition delegates. As well as promoting community health and wellbeing, this generates millions of pounds in economic benefit for the local economy through business and cultural tourism.

As a social enterprise, we don’t pay dividends to shareholders. Every pound we make is used to run our business and generate a surplus to reinvest and enhance our centres and facilities for public benefit.

We’re BH Live, and we make things happen.

To apply:

All applications are to be made via the BH Live Careers site: careers.bhlive.org.uk

BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.