Casual Stage Door Keeper

Post Title: Casual Stage Door Keeper

Site Location: Fairfield Halls – Croydon

Salary: £13.85 per hour

Contract Type: Casual

The role:

BH Live is recruiting for a Casual Stage Door Keepers to join our team at Fairfield Halls. With a long and distinguished history, Fairfield Halls sits in the heart of Croydon. Spaces inside the venue include its 809-seat Ashcroft Theatre, the world-class 1,802-seat Concert Hall, and The Recreational a 750-capacity standing live music venue. Additional studio space is available in the adjoining John Whitgift Community Cube which is also home to a vibrant café open daily serving food and drink. As well as the main auditoriums, there are additional spaces and rooms that regularly accommodate local business events, conferences, exhibitions, meetings, consumer-led events, and attractions such as family gatherings and celebrations.

You will be passionate about delivering excellent visitor experiences, have extensive experience of events and administration.

You will be responsible for assisting the operation of the artist’s entrance, providing administrative support to the back of house team, as well as providing excellent customer service to visiting companies and members of the public.

We are looking for a professional and confident individual, who is extremely well organised with strong attention to detail and great written and verbal communication skills.

Previous experience in a similar role is essential.

You will:

· Act as first point of contact for visiting companies, providing a welcoming and approachable, safe and secure environment.

· Management of the signing in and out procedures of colleagues and visitors.

· Sign in and out of keys and radios as appropriate in line with procedures.

· Develop a thorough understanding of the venue’s security, emergency and operational systems located at the Stage Door.

You will need:

· Experience in the operation of CCTV systems, fire detection systems, and intruder alarm systems.

· Experience in administration in the arts and entertainment sector.

· Knowledge of GDPR and best practices regarding handling of data.

· Experience of working effectively as part of a team.

· Experience of managing Back of House and dressing room areas.

Please click here to view the job deception for more details on this role.

Due to the nature of our business hours of work will include weekends, bank holidays and evenings.

We offer:

· Training and development opportunities

· Holiday allowance

· Pension (subject to eligibility criteria)

· Flexible casual working hours, including weekends, bank holidays and evenings

About BH Live:

Champions of community engagement, health and wellness across Dorset, Hampshire, and London.

BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all.

With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people’s lives, health and wellbeing in the communities it serves.

BH Live was established in 2010. Local authority partners include BCP Council, Portsmouth City Council and Croydon Council.

We are at the heart of the UK’s growing social economy. Together with our partners we are helping to change lives and make a positive impact in the community.

For more visit bhlive.org.uk.

Get social with us: LinkedIn, X - @BHLIVE_UK | Facebook @SocialEnterpriseBHLive

To apply:

All applications are to be made via the BH Live Careers site: https://careers.bhlive.org.uk/

BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.